5
out of 5
POSTED: | BY: Vickey Campbell
Great experience
Great experience hope I never have to use it.
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4.7
out of 5
Number of reviews 11,567
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
3
out of 5
3
out of 5
POSTED: | BY: Megan Hilton
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Customer service didn't get back to me at all. The chat kept having a hard time going through. Then I couldn't get 10% off bc there was an issue with my husbands SSO for General Electric employer.
1
out of 5
POSTED: | BY: Dawn
Frustrating claims process
It took me months to be able to receive payment for my claims. Every interaction that i had led me to upload paperwork that was not needed and then denied. When I spoke with agents they asked for information that was already provided and on the website. I literally had to tell the representative where to find it. I finally managed to speak with a manager that gave me correct information
5
out of 5
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!