5
out of 5
POSTED: | BY: Sara
Quick reimbursement
Quick reimbursement, easy app to submit claims
Read more on Trustpilot
4.7
out of 5
Number of reviews 9,784
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
3
out of 5
POSTED: | BY: Amy
Metlife app and website...
I tend to use the metlife app for almost everything. Overall the app and website have improved over the last year, but still have some hard points. When I submit a claim, I can now get a little visibility into the status, but not a lot. I have recently submitted an appeal and that just disappeared from my app. When I contacted customer service, they told me that it is automatically completed, but the customer gets no visibility into the process. It can also take approx. 45 days. I think the app should have a small box to check if the claim is for a previously approved condition, or new. Also there should be a small box that allows comments so we can additional pertinent information.
5
out of 5
POSTED: | BY: Mercedeh Dheikhcustomer
The best pet insurance ever!
The best pet insurance ever!
5
out of 5
POSTED: | BY: j s
No surprises!
I’m extremely pleased with the policy purchased for our rescue pug. No surprises, everything paid as agreed. Couldn’t be happier!
5
out of 5
POSTED: | BY: Devan Kovach
Great service and benefits
Really easy to submit a claim, quick turnarounds and I am happy with the benefits
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!