MetLife | Pet Insurance Review

5

out of 5

POSTED: 07/23/2025 | BY: Srividya Prasad

A Good Service!

I highly recommend MetLife Pet - the submission process for medical appointment claims is very straightforward and I can always count on Customer Service to help me out when I do have questions. I would love to see a similarly transparent and easy process when it comes to claims relating to prescription and item reimbursment!

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5

out of 5

POSTED: 07/23/2025 | BY: JACQUELYN UDEN

Service is Excellent!

Service is great. Employees are nice and respectful. They have always taken the time to answer all my questions with out making me feel uncomfortable or stupid. The refunds are almost always delivered in a timely manner. It’s a little more expensive than I like but worth it. I selected a date but this review applies to all experiences.

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5

out of 5

POSTED: 07/23/2025 | BY: Ramona Boudreau

Love it

Great thus far Very easy to submit your claims and be reimbursed in a reasonable amount of time via direct deposit. I absolutely love it and would recommend it to everyone. I used to work with another company for over 15 years and I would never go back to them. After having the experience I’ve had with MetLife.

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5

out of 5

POSTED: 07/23/2025 | BY: Mindy

MetLife Pet Insurance is terrific

MetLife Pet Insurance is terrific! The invoices are easy to submit, and payment is speedy. We're so glad we got away from another pet insurance and joined MetLife. Great job, everyone!

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1

out of 5

POSTED: 07/22/2025 | BY: Angelica Romero

The price for the insurance plan I have…

The price for the insurance plan I have has gone up so much that it is ridiculous! For what you charge, you should reimburse me within one to two business days. Sometimes I have to wait several weeks and that is not acceptable!

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