MetLife | Pet Insurance Review

Over a month and still haven't received the approved claim funds in over a month. They said they would Zelle on November 16 but still haven't. Later they said it would be deposited in to my bank account within 1-3 business days but haven't. I've spoken to Customer Service several times but no resolution yet.

I'm so glad we chose MetLife for our oet ins. The CSR's are wonderful. Keep up the great work!

Met Life is very professional and easy to work with! Claims are processed very quickly and are explained in detail! I highly recommend this company for pet insurance! Patti Miller

My dog had an accidental injury 5 days after policy accident effective day, she ran and suddenly started limping, on third day vet did x rays and diagnosis was that there was no hip dysplasia or any other illness, but most likely soft tissue injury. She took antiinflammatory for 7 days and finaly recoverd. Insurance did not cover any cost, they told me that illness cover effective day was still not active. But diagnose was injury not caused by any illness. Dog got injured by accident. I do not have time to fight with them, I canceled insurance immediately, but I will find some time to copy paste this experience whereever possible. Policy #1316217-01 my bill was 700$

I've been using first Pet First & then they were acquired by met Life. They take care of claims right away, they answer their phone when you call. I have been very satisfied