MetLife | Pet Insurance Review

2

out of 5

POSTED: 09/29/2025 | BY: customer

Two of my claims have been processing…

Two of my claims have been processing for around two months now. The first claim I had to resubmit because they forgot to reimburse me for my second transaction in the claim. Then I had to resubmit several documents several times for both claims.

Read more on Trustpilot

5

out of 5

POSTED: 09/29/2025 | BY: Claudia G

The customer service is fantastic

The customer service is fantastic! Always very helpful and such a pleasure on the phone.

Read more on Trustpilot

4

out of 5

POSTED: 09/29/2025 | BY: Barbara Lobdell

It takes so long to get payment.

It takes so long to get payment.

Read more on Trustpilot

5

out of 5

POSTED: 09/28/2025 | BY: Lauren

Submitting claims is easy

Submitting claims is easy, and review and payment happens relatively quickly. Also really like that there is an annual deductible option and not just a per-incident option.

Read more on Trustpilot

5

out of 5

POSTED: 09/25/2025 | BY: N. August

They reply very quickly.

They reply very quickly. Always answering my questions and very empathetic to my pets needs.

Read more on Trustpilot