MetLife | Pet Insurance Review

Employees are helpful

Our Irish Doodle, Ruby Rose, just celebrated her first birthday yesterday! We have thoroughly appreciated the peace of mind that comes from our policy with MetLife Pets. After having a separate pet insurance policy for a previous pet with a different insurer, we are especially thankful for the well-pet coverage to ensure our furry-girl stays happy and healthy!

They are fairly swift at reimbursing claims. What bothered me was that they increased my premium by almost $100. I called to let them know that this was highly inappropriate business. The representative was not helpful. I’m asked to speak to someone else. The most they were willing to do is deduct $25 and the coverage would go from 90%/10% 80%/20%. I dread what will happen at this year’s renewal.

MetLife Pet has been a life saver for our rescue and us. The Customer Service Representatives are always friendly and helpful. I can’t say enough about how seamless it is filing a claim. I have recommended the insurance to our Veterinarian and anyone I talk to about the Company and insurance. Please continue with the excellent service.

MetLife has been incredible with every claim and question I have had for my cat Charlie. Thanks to MetLife I have been able to keep Charlie happy and healthy. He has a very specific diet and medications that without MetLife we could not afford. Thank you MetLife!