5
out of 5
VETERINARIAN: River Run Animal Hospital
POSTED: | BY: Maria Mateo
Pet Insurance Feedback
Great options for insurance and excellent customer service.
4.6
out of 5
Number of reviews 5,696
2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
1
out of 5
POSTED: | BY: R Ventura
MET LIFE BOGUS
I recommend that everyone on here who was filed a terrible review with this terrible company should start a claim with the department of insurance and banking against this carrier. They will then have to investigate them.
1
out of 5
POSTED: | BY: Rae Ventura
Horrible Horrible Horrible
It’s been four months since our claim was filed
At least one phone call per week since June 2023 sometimes several calls a week
Keep getting the run around The infamous line ”The Check is in the mail” or we canceled the check and reissued it
I’ve asked to have it sent certified mail I have asked to have it escalated I have asked o speak to a manager etc… I am initiating a claim with the Department of Insurance and Banking against this Insurance Compamy
Horrible Do Not Use MET LIFE PET Insurance
My reviews will be shared on my Social Media pages
We are still waiting for payment. Ironic you have gotten our monthly payments on time though
5
out of 5
VETERINARIAN: Animal Cancer and Imagine Center in Canton, MI
POSTED: | BY: Linda Hahn
I'd never want to be without it!!
My lab, Mandy, was diagnosed with mast cell tumor cancer at the age of 1 1/2. I don't even like to think about the outcome if I hadn't purchased this insurance when I first got her. Most years since, we've maxed out on the policy. Without it, I doubt we could have afforded to help her through this disease. Filing a claim is so easy-just a pdf of the bill uploaded, and by the time my charge bill is due, the funds are in the bank. The staff has also been so helpful when I've had questions.
5
out of 5
POSTED: | BY: Jamie Tannish
Easy process
Our previous insurer consistently found reasons to limit or deny reimbursements. Even if the vet requested a test or procedure, that company denied coverage. We could only afford accident/preventive care so out-of-pocket expenses were astronomic.
Met Life seemed more expensive but has proven to pay for itself. One of our 3 dogs developed aspiration pneumonia and required 3 1/2 days of ICU care; within 3 weeks we'd received 80% reimbursementon a bill of over $5,500.
Monthly Cost
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Exclusions
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!