MetLife | Pet Insurance Review

Easy to file claims, easy to track claim status, the app is good it shows you so much about your pet. Only complaint is how long it takes to process claims, they should drop the 5 from 5 to 10 business days and make it 10 business days, most claims take a while to process. Otherwise all positive with MetLife Pet insurance!!

MetLife Pet Insurance is the best!! I recently had to take our dog to the vet for dental surgery, and our claim was submitted and approved and finalized within 10 days with the online MetLife app. We are so grateful to have our pup with MetLife Pet. Honestly amazing customer service experience with every representative we spoke too🙏🏼 Thanks for making this process so easy and efficient. Much Appreciated

Submission of the claim was painless and processing was very quick

Super quick claims processing!!!!

I am absolutely done with this endless incompetence. This keeps happening, over and over, and I am sick of chasing you to fix a problem that should have been handled correctly the first time, MANY, MANY YEARS AGO. Your so-called “support” is a nightmare—delays, excuses, and complete ineptitude at every turn. Fix the damn problem already! I will continue to make my situation known to others, showing just how inept you all are. Customers deserve solutions, not endless frustration. Enough is enough. Your repeated failures are unacceptable, and your negligence speaks volumes. This is beyond infuriating. Mic. Drop.