Healthy Paws | Pet Insurance Review

I adopted a stray dog who appeared healthy. Within two months of signing up with Healthy Paw, a rare bone anomaly was discovered. After my deductible, Healthy Paws reimbursed my bills at 90%, saving me over $1500. Within this same year my dog was found to have bladder stones. Another surgery later, Healthy Paws came through yet again, reimbursing all vet bills at 90%. Honestly, if I didn't have their insurance, I would be so deep in debt I wouldn’t know what to do. Their reps are helpful, caring, and super prompt with payment. I've recommended their service to my vet's office and will do so to anyone who asks.

Our pup had an issue that was causing him pain and limiting his ability to play and enjoy his doggy life. It killed us to see it. After a trip to the vet, they had determined the issue and had a plan to surgically correct it. Fortunately, we had signed up for Healthy Paws insurance way before this and it made concerns with the financial part of surgery much less concerning (although, as most pet owners can attest to, we'd have foot the bill at whatever cost to us). Post surgery, the dog's spirit was immediately lifted, despite the little cone that made him look more like a desk-lamp than a dog. While this wasn't an experience we wished to live through, we made the right choice in partnering with Healthy Paws for it! Lightening quick service, review of documents, and reimbursement were what we got--the speed with which this took place was spectacular. After emailing the documents, I received a confirmation response within 10 minutes. 5 minutes after the confirmation email, we had our reimbursement statement. A check was in our mailbox 4 days later. A week post-surgery we received a sincere follow up to check in how the pup was doing. This wasn't a sales message. This wasn't advertising or marketing. It was genuine concern from a company who cares about their service and the families they help. I only wish my own health insurance was this solid! I've already recommended Healthy Paws to my parents and friends who own pets.

My dog required TPLO surgery on both rear legs. Watching him walk as if crippled was so awful. When I was told it would cost $ 8000.00 I thought I would faint. But my next thought was that Healthy Paws insurance would come through for me. Did they ever! I received notification that my claim was being processed and then that my reimbursement was in the mail...the day after the clinic sent in the claim! The Healthy Paws customer service is simply the best! Their insurance is worth every penny.

My frenchie started vomiting blood late one Friday evening and I took him into an urgent care center. When your pet is sick, it makes things so much easier if you're able to say, yes we'll take the meds, yes please do the bloodwork without fear of a multi-thousand dollar bill. Max got the proper care he needed and there was a check in my mailbox within a week of filing my claim. I have nothing but excellent things to say about this company, and will continue to use them for Max and any other pets I have in the future. Thanks Healthy Paws!

My puppy turned one earlier this month and had been completely healthy the entire year. Suddenly she got Kennel Cough. I was able to immediately take her to the vet without fear of a large bill. Unfortunately, their diagnosis did not catch her eventual pneumonia and lung tear that put her in the hospital's oxygen tank for 3-4 days (at $1300/day). My dog died despite everyone's intense effort to help her. We were shocked. Even my vet, who thought she might have a chance, couldn't believe her kennel cough got out of hand like this in a matter of days. But thank god for Healthy Paws. I was able to give her the best chance before we put her down. I have no regrets. She got the best (most expensive/advanced) help she could. Within a few days she got ALL the necessary procedures because I didn't have to worry about making a choice between her health and a fear of extraordinary bills. I also want to mentioned that Healthy Paws sent me their condolences pretty immediately (I got 3 separate emails from different team members). They dealt with the claim within the promised 10 days and communicated with me the whole way through the claim process. I LOVE THEM. They cancelled my policy for me (I didn't need to ask) the day she died. I feel so well taken care of and truly touched by their genuine love and compassion for animal families. I will use them for all my future pets.