Healthy Paws | Pet Insurance Review

With previous pets, I had used a different pet insurance company, one that had been around since the beginning of the idea of pet insurance companies. That company was ok, but there were some disappointments in terms of what I thought the coverage was, versus what it was in reality. It also usually took a couple of months to get reimbursed by them. So, when we got our new dog, Miranda, a husky from a rescue organization, I took my time thoroughly researching all of the pet insurance companies that now exist. There are quite a few of them now, so the research and comparisons I made took much longer than I expected. No matter which other company I examined, none of them appeared to match up to what Healthy Paws had to offer. I appreciated that there was a one-time annual deductible, instead of a deductible for each vet visit. I liked the range of options to select from, in terms of what percentage would be covered. It looked like the online submission process for turning in a claim was easy. I liked the background of the founders. I liked the fact that Healthy Paws had established a foundation to donate some of its proceeds to help animals in need. AND all of the reviews I read online -- mostly on Yelp, I think -- about Healthy Paws from current customers were outstanding. So, I made the choice to go with Healthy Paws, and am beyond satisfied. Filing a claim is so easy; you quickly get notification if they need any further documentation from your vet; you get a notice that your claim is being processed; you get a notice once they have processed your claim. It is so fast and efficient, and because of the notice system, you aren't left wondering what's happening with your claim. Six months after we got Miranda, she was diagnosed with a serious condition. For each treatment, we submitted claims and they were paid promptly. When your dog is undergoing treatment, the last thing you need to worry about is whether your insurance will cover the treatments and how long it will take to be reimbursed. These were never things we had to worry about. Healthy Paws even wrote to see how she was doing. Miranda is good as new, and we continue to be very pleased with the choice we made to go with Healthy Paws pet insurance. I would -- and I do - highly recommend this company as the choice for insuring your pet.

After researching and comparing several insurance companies, I selected Healthy Paws..and so far so good! I submitted my first claim and within a week I had reimbursement in the amount agreed upon. Not only that, their representatives contacted me to check on my dogs progress and offered kind words of encouragement. Never would have expected that. I am very pleased, and am confident that I am in very good hands. I would absolutely recommend them!

I was devastated when our pet injured her leg jumping off an ottoman. The surgical bills for her injuries were considerable. We carry pet insurance with Healthy Paws and were delighted with their response. Filing claims was simple; we used their IOS App. We were kept informed on claim progress and the entire claim was processed and approved in less than a week; this on a surgical bill in excess of 4K. Follow up emails asking how our pet was doing was appreciated. These folks really care. I recommend them to anyone seeking pet insurance.

I've submitted several claims for my dog with Healthy Paws, and they have always been responsive and helpful in a timely manner. I did thorough research on pet insurance companies before deciding to go with Healthy Paws. They have the best reviews for a reason and I am very pleased with this company!

I have been a customer of Healthy Paws for 3 or 4 years. I have both my labs covered, and unfortunately I have had two substantial claims. Most recently with a major life threatening condition that required a costly emergency surgery. Healthy Paws is there when you need them. The claims processing is easy and straight forward. You can estimate exactly what you will be responsible for and what Healthy Paws will cover. But that is not the best part of Healthy Paws. It is the employee's constant caring and compassion for you and your pet that comes through in every interaction with them. They are quick to communicate with you where your claim is every step of the way, and a check arrives in 7 to 10 days (initial claims take longer due to complete record review). Even after your check arrives, they continue to communicate with you to see how your beloved pet is doing. I could go on and on about the great care and service our family has received from Healthy Paws. However, I think my tendency to tell everyone I know about them says it all. If you are looking for an insurance company to be there when you need them, and to make difficult times easier look no further than Healthy Paws. One Very Satisfied Customer, Aimee, Ryder, and Bentley Dankmeyer