Healthy Paws | Pet Insurance Review

I was hesitant to sign up for pet insurance because I didn't want to pay a monthly fee but after frequent trips to the vet with my baby girl, I decided I better get it and I am so glad I did! Just 4 months after signing up for healthy paws pet insurance, my frenchie jumped off the bed and herniated a disc in her neck and was in immediate pain. I took her to the emergency specialty care center in my town. After meeting with the vet and hearing the care she was going to need and the cost, I cried! I emailed healthy paws about the services she would need (MRI, surgery, hospitalization) while I was still in the exam room and received and immediate caring response that based on her previous health history, it would all be covered! She had surgery on Tuesday, I took her home on Thursday and submitted my claim through the healthy paws app that evening. By Saturday, I had a response that my claim was completed and received a reimbursement check in the mail 3 days later! It was a painless process (for me anyway) and that monthly fee is worth every penny! Healthy paws is a great company and they really do care about your pet...they even reach out and check on your pet to make sure they are recovering well. After hearing of my experience with healthy paws, my parents are signing up their new puppy with them the moment they bring her home!

I have to say that in all the years and all the searching, HealthyPaws pet insurance is the best. From the submitting claims to phone calls to emails and updates and sending out reimbursement checks - all is amazing. The best thing to do is get this when your puppy is young, I think under a year - not sure. Best coverage, no hassle, tells you like it is, upfront, personal and caring. You can probably tell I have had another insurance company that is the opposite- for my boy. I wish I could switch him. This is by far the best. I think they say from Nose to tail and everything in between! Awesome. No one comes close to the coverage and the cost. Don't waste your time and money anywhere else. Even covered my baby girl knee surgery! How amazing is that! But in everything else as well!

Our silver lab, Koa, managed to get into a baby bag while we were at work. He opened and ate a few items to include baby food and a bottle of Advil. The bottle was not full, but we had no idea how many pills were in the bottle. We immediately took him to the Animal Hospital in a new state (we recently moved from Arizona to Virginia). Koa was admitted to the hospital for treatment after a consultation with the animal poison control. In all, Koa spent 8 days in the hospital on 24/7 IV fluids and medications for his gastrointestinal tract. I checked the Healthy Paws app and website to verify what I already knew: that his services would be covered. I had two conversations a day with the veterinarians administering Koa's treatment and the discussion often revolved around whether we could afford to keep Koa on the IV fluids until his laboratory results showed that the toxins had been eliminated from his system. This was a touchy subject for the veterinarians because the treatment was close to $1000 a day and while they wanted to recommend the continued treatment they realized that many people could not afford the treatment. I assured them that Koa was covered and that we would and could do anything medically necessary to give Koa the best chance to live a long and healthy life. I cannot emphasize enough the peace of mind that I had throughout this ordeal knowing that I could afford to give Koa the best chance to live a long and healthy life. I never once had to hesitate or look at alternatives to treatment. I first came to Healthy Paws when Koa was a puppy. I chose what I felt was the coverage I wanted at a price that I could afford. I have recommended them to other dog lovers since Koa was a puppy. This event has only strengthened my belief in the truly outstanding service that Healthy Paws provided, and I will continue to recommend them to everyone I know. Our final bill was $8000. I submitted the claim through my app before I even left the hospital, and I received the check in the mail with in 5 days to include a weekend. Koa is healthy, happy, and home with us, and I am not sure that would be the case without Healthy Paws. For our family, the peace of mind of knowing, without a doubt, that we could do anything medically necessary to keep our family member with us for as long as possible was immeasurable, and I have Healthy Paws to thank for that.

Submitted claim on the Sunday before Memorial day and got a check the following Monday, claims process is very easy and I would never have a pet without insurance with Healthy Paws and would highly recommend them.

Kind, attentive phone staff who do their best to answer questions immediately. Prompt follow-up on claims. Emails to let you know claim status. Follow-up after illness.