5
out of 5
POSTED: | BY: Jessica Guerra
Getting Hartville pet insurance is the smartest thing I could do for my pets
The website is very user friendly and the customer service team is exceptional
4.7
out of 5
Number of reviews 164
Updated: November 13, 2023
Hartville Pet Health Insurance is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice.
Learn more about Hartville’s plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sherri Kepler
Great
Fast, easy,caring
5
out of 5
POSTED: | BY: Sarah Noblett
Excellent coverage. Excellent service.
Hartville has been excellent to work with. All questions I’ve had along the way have always been answered quickly and thoroughly. The claims process is simple and efficient. The policies offer excellent coverage choices and are very clearly defined. I highly recommend!
2
out of 5
POSTED: | BY: Diana
They are pretty useless... can’t even get a dogs teeth cleaned
They just withdraw my money out without statements or notice, and take days for estimates. Their “member center” has hardly any pertinent information without looking everywhere. The customer service is fake and condescending. Dogs need their teeth cleaned. They don’t cover anything. Don’t use this company.
5
out of 5
POSTED: | BY: Tom Van
Hart vile Pet Insurance is caring, courteous, and just plain good!
They are a Great insurer to have on your side. They care about their clients. They call to see how your pet is doing and if there’s anything they (Hartville) can do! Amazing!
Monthly Cost
Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.
Coverage
The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%
Payout Limits
Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.
No lifetime limits.
Deductible
$100, $250 or $500 annually.
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered.
Hartville Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.
If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.
Accident-Only coverage available.
Hartville Pet Health Insurance, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents.
Its Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost.