5
out of 5
POSTED: | BY: Rameil Babanejad
Great customer service
Love how easy it is to speak to people and they give you a very friendly experience.
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4.4
out of 5
Number of reviews 2,463
Updated: November 13, 2023
Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank.
Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
2
out of 5
POSTED: | BY: Vivian Rodriguez
Blood test and antibiotics
Our pup got Lyme Disease and they are not covering the blood tests or antibiotics because it was transmitted through a tick. So even though this was not a preexisting condition, and our pup is sick, they WONT COVER ANYTHING.
5
out of 5
POSTED: | BY: Jason Calumiti
Love the App
Beat quote by far for my Cat Jasmine!
5
out of 5
POSTED: | BY: Shiara
Veterinary Surgeon at Northstar Vets n NJ
Figo is simple and affordable!
After spending a fortune on my last Dane, I insured my baby Ajax as soon as I got him. Figo beat other pet insurance quotes by almost half. Pretty incredible! My great dane even got a discount for being a rescue. Customer service was superb and was excellent answering all my questions. Figo really makes the whole claims process so simple and paperless. So affordable as well! I really love Figo because is it is one annual deductible, not a deductible per condition like all the others. The whole user experience was exceptional!
Thank you Figo for insuring my big baby, Ajax!
5
out of 5
POSTED: | BY: DJ
Amazing
I spoke with Katie on the phone 3+ times while trying to decide on a pet insurance plan and company. She was very very patient as I asked her tons and tons of questions and she answered all of them, providing reassurance that Figo would have my dog's best interests put first.
Monthly Cost
$9 to $135 on average depending on chosen plan.
Coverage
You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.
Age Limits
Must be 8 weeks or older to enroll. No upper age limits apply.
Waiting Period
1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)
Exclusions
Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months
Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences
We now have a wellness option
We have a diminishing deductible
Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together.
Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH.
With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.