Figo | Pet Insurance Review

4.1

out of 5

Number of reviews 2,876

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Jillian

Great and quick response to claims

My puppy had a lot going on his first year on earth and Figo saved his life and my bank account! Max developed oral cancer at 8 months old and had to have a partial Mandibulectomy and is expected to have no other issues! Figo reimbursed me quickly (within a week of filing) and fairly! People call Max the poster-child for pet insurance and recommend Figo to everyone and every vet office that asks! Hopefully my premium doesn’t go up an extravagant amount after this year is up, like I have read in other reviews! (I obviously expect an increase)
5

out of 5

POSTED: | BY: Theresa

Figo is the best

I absolutely love Figo, from the ease of the app to the quick turn around of claims and emails. I have referred Figo to friends and family.
5

out of 5

POSTED: | BY: Diana

Fast and easy

I am very happy to have my fur babies insured through figo. Easy to file claims, pay, receive reimbursement and I can even track the status of my claim.
5

out of 5

POSTED: | BY: Maddy

Would recommend to everyone with a pet

Without Figo my dog with a chronic illness would not be alive, I have not had to choose between going into debt to keep my best friend or make a heartbreaking decision
5

out of 5

POSTED: | BY: Janice

Online portal was easy to use and claim was handeled in a timely manor

Website is easy to navigate online portal is a good convenience. Called customer service had an issue they answered my question
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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