Figo | Pet Insurance Review

4.1

out of 5

Number of reviews 2,877

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: sharon k

Limping turned into amputation

My 80 lb lab was limping for 3 weeks. took her to the vet and in the course of positioning her for an x-ray, they broke her femur. Turns out her bone was deteriorated (thus cause for the limping) and bone cancer was suspected. Immediately took her to a pet emergency room, where they evaluated her and kept her overnight until she could be moved to the orthopedic clinic where surgery was performed the next day to amputate her leg. Figo was great! Claims filed online and support docs easily uploaded to their website. Claims for both the ER stay and the surgery were evaluated and approved in less than 24 hours. Great job on making a stressful situation a lot less stressful. Would recommend Figo wholeheartedly.
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1

out of 5

POSTED: | BY: customer

I have now paid for two years…

I have now paid for two years subscription with no benefits as I am still waiting on reimbursement for my dogs combination nose dilation and hernia repair. The vet surgeon did all this while she performed a typical neutering to keep the cost down and decrease anesthesia time, which would of increased the cost to both me and you. Both the vet and I have sent all the paperwork requested and there is still a hold up! After some research I have found pet insurance companies that also cover annual visits, labs and the neuter AT LESS COST than the yearly price of FIGO, which does not cover any of these things. I regret my decision to purchase pet insurance with this company.
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5

out of 5

POSTED: | BY: Chantal

Filed a claim and was accepted within…

Filed a claim and was accepted within 24 hrs, super easy!!
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5

out of 5

POSTED: | BY: cecilia lankes

Great insurance

Great insurance No problems for my claim They answered right a way
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5

out of 5

POSTED: | BY: Mark Wiseman

Quick and easy claim submittal process

Quick and easy claim submittal process, quick response also with breakdown of what payments cover. Received payment with-in 3 days of submittal. The previous insurance we had took 30 days for reimbursement. Thank you FIGO for making things so easy.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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