Figo | Pet Insurance Review

4.1

out of 5

Number of reviews 2,877

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: myra miller

Good Health advice for our loved pets.

I like the knowledge of having insurance for our pet "BUSTER" , but I need a copy of the insurance policy so I can be surer of what I am able to us your insurance for. Some how our policy has gotten lost. Buster is a RESCUE dog and we are learning he has some medical problems (intestinal/skin) which require regular shots on various medicines. Please send us a copy. Thank You and very glad to have your company available. MYRA & VERNON MILLER
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5

out of 5

POSTED: | BY: David Paz

The site is very easy to understand and…

The site is very easy to understand and use. Submitting claims is a breeze.
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1

out of 5

POSTED: | BY: customer

I had one emergancy with my dog ear…

I had one emergancy with my dog ear getting bit off. and you refused to pay because I did have prior paperwork . Are you kidding? there was no prior paperwork. I cancled, you did not refund the rest of the year and now you have the aducity to bill me. I want my refund.
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1

out of 5

POSTED: | BY: customer

Claims & Appeals - NO POINT IN MAKING ONE!

Not happy with my most recent claim. Not only was it handled in an untimely manner, but the outcome was completely unfair to me. The vet wrote a letter explaining how a recent issue I went in for was not related to a preexisting condition. Figo took way too long to look at this appeal and only to deny it anyway. Figo isn't living up to it's end of the deal and I would've preferred to speak to a live person about it (I have and had to call myself).
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5

out of 5

POSTED: | BY: customer

Best Pet Insurance I could ask for.

Best Pet Insurance I could ask for.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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