Figo | Pet Insurance Review

Figo has been amazing. It gives me so much peace knowing that I can pay my dogs vet bill with my credit card (if I don’t have enough cash) and get refunded a significant portion of the bill in just the matter of a couple days, literally. I don’t make a lot of money so it’s unrealistic for me to be able to pay a $600 vet bill out of pocket but with Figo, I use my credit card at the vet and Figo refunds me 90% of the bill back on my credit card so I really only spent $60 out of the $600 that was paid to the vet. The monthly payment for Figo is also not expensive and the benefits are great! I recommend Figo to literally everybody I know that has animals. It’s been lifesaving especially with inflation going up like crazy for food, rent, gas, etc. I can promise you I’m 110% a real person, I also read reviews and question whether the person is actually real or not. UPDATE: Yes Figo

Insured Tut as a puppy 5 years ago. When FIGO got a new underwriter it was like starting over with a new company. There was no customer appreciation. There’s never been a claim filed, not one. Cost rose from $218 to $360. Coverage & amounts have been seriously reduced. I was told “rates have increased because he’s older” He’s 5! He’s healthy! Unless he’s dead he will get older! I love my pet’s. Unfortunately I’m not liking figo

Just submitted my first claim reimbursement and it was promptly paid!

Reminding us about renewal is a great service even though it was on our calendar. Thanks

Claims group should be much clearer and responsive when there is a question about a claim decision. Also, escalating an appeal, and giving the customer a direct contact much earlier in the process would be very helpful and reduce frustration. Apply common sense, when reviewing a claim or appeal as well.