Figo | Pet Insurance Review

I haven't had to use the insurance so far so i'm not sure how easy the claims process is. The reason I didn't give figo 5 stars is that when I got it for my puppy I had to jump through a lot of hoops to get his joints covered. Even after all I did in the fine print it said it still might not be covered.

Seems like these guys have purchased a bunch of fake reviews. I am also in the process of discussing these scamsters with Costco (as costco vouched for their services). A basic illness claim for diarrhea which has an office vet visit (I have purchased the office visit addon), some prescription medication, and a fecal test was denied. And as per the EOB the reason claimed was code 16 - the policy does not provide coverage for future services… like seriously, what future service are we talking about???? My dog had diarrhea, I took him to the vet, the vet gave medication and did some tests, I submitted an illness claim with the payment receipt and the claim was denied with this vague explanation on future services.. How can a vet exam, medication administered, and a diagnostic test be a future service.. Either they do not have qualified adjusters who understand plain and simple english or they are total scamsters who are reaping the benefits of an unregulated industry and are giving random reasons not to pay. This was my first claim and this experience with the first claim has set me back.. I would suggest stay away from these people..

The processing is simple. But the limits are low.

Did not like the large price increase after the first year, especially for such a young cat, and having no claims made. Renewed anyway because of the hassle of changing companies. But be warned, I will be shopping around next year if the increase continues.

Did not put in a claim during the entire year.