5
out of 5
POSTED: | BY: Donna Smith
Amanda was so helpful today and…
Amanda was so helpful today and answered all of my questions with such patience.
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4.9
out of 5
Number of reviews 5,531
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
2
out of 5
POSTED: | BY: Elijah Z. Wolff
Difficult and frustrating.
I currently have pet insurance policies between 2 companies and have worked with a third in the past. Fetch has been the worst to deal with of the three. I've tried to be fair, considering Lemonade went so far as to follow leads to where a vet office relocated to just to get records for my eldest cat and I know that's above and beyond. Even Nationwide accepted claims with just invoices listing the treatments. Fetch has demanded detailed notes every time. It amazes me that apparently the customer service (who have been polite and courteous, this isn't their fault) is all human because the way the claims are dealt with feel very A.I. led. I'm eternally grateful to my cats I have with Fetch for not developing pre-existing conditions so I can get them moved and I've forewarned my vet office and the shelter one of my cats came from that Fetch has been unnecessarily difficult to work with. My 2 stars is simply to account for them having actual people working for them who seem to want to help but honestly, I was hoping for way more. Back to waiting another 15 days for my claims to process I guess, as this has been the cycle every time I get denied.
5
out of 5
POSTED: | BY: Carolyn Rhodes
I had a good conversation the other day…
I had a good conversation the other day with Fetch as I was skeptical about their plan and payment process and seemed like claims were not being paid. The reason I am giving them a 5 star review is because they are a company listening to their customer complaints. All has been resolved and they are taking steps to change some things which, they admitted, were not working. I have been paid for all claims and will stick with Fetch.
5
out of 5
POSTED: | BY: Terri D
We love Fetch
We love Fetch, We now have 5 Fur Kids and have been Fetch clients for about 12 years, they are prompt and their customer service is TOP NOTCH! I just added our newest furry, Hope and Josh S. was amazing with the process!
5
out of 5
POSTED: | BY: Dana Barbera
Samantha was so amazing in assisting me…
Samantha was so amazing in assisting me with my claim and understanding my policy. She took the time to repeat herself when I had the same question more than once. I was very pleased with her service.
Thank you Samantha!
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo