Fetch | Pet Insurance Review

It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).

Knowledgeable and helpful for first time puppy owner. She is patient and thorough!

He was extremely nice and helpful with the process

Don was exceptionally helpful in helping me sort out a situation with a claim that I had. I had tried to sort it out through the app and ultimately called for customer service. I was very Grateful for Dan’s assistance, his compassion and his patience. He quickly had the situation sorted through and I received email of resolution that afternoon. Excellent service.

I'm not that handy when it comes to technology. Don was patient and understanding with my questions. He walked me through the claims process very quickly and made sure I understood the instructions. He was awesome today and I appreciate his professional attitude. Thank you Don