Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 4,438

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Beth

Thankful for the great service

Thankful for the great service, ease of website, quick turnaround with regular updates, and compassion for pet parents.
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5

out of 5

POSTED: | BY: Kim Joiner

Fetch: A Company With Personal Service

Fetch stood out and fit our needs after comparing other insurance companies but Josh sealed the deal for us with his customer service. He responded to all of our questions within the same day and we found him to be honest and professional. His sincerity was evident when he answered our questions on the phone and in emails. We encourage anyone looking for pet insurance to reach out to Josh because he will take the time for you and make you feel like you are his one and only customer. Thank you Josh!
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4

out of 5

POSTED: | BY: Jo

Positive Communication Negative Reviewer Protocol

The response time is very impressive & while this time it did take a few weeks, you sent emails & text messages with updates & explanations for the delay. Negative thigs which may be due to the reviewer (perhaps more training or a review of the current protocols for acceptable information). 1) I had to resend the same documentation twice. 2) The medication receipt submitted with the veterinarian's medical notes were insufficient. I had to contact the pharmacy to obtain additional information which was bizarre considering the only way we could have received the antibiotics was because of the veterinarian's prescription (as noted in the medical notes).
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5

out of 5

POSTED: | BY: Shawn Lewis

Amanda Mello is amazing!

Amanda Mello, the Fetch pet advisor that I spoke with today was fantastic! So helpful and considerate. I added insurance to my Fetch account for my families new kittens and mamma cat on the phone with Amanda and she was patient and clear and friendly and I couldn't have been more pleased with her service.
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1

out of 5

POSTED: | BY: Bianca Mae Berrios

Fetch insurance is a rip off!

Do not recommend this insurance. My first claim was denied because of a 15 day grace period I was not aware of after I booked an appointment for my pet a week later after activating the policy. Then got denied again after another claim placed a month after. Basically, what’s the point of paying for pet insurance that won’t cover anything, not asking for the full amount but at least get some relief with the cost.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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