Fetch | Pet Insurance Review

I have had Fetch Pet Insurance for approximately 5 years for my baby boy Frankie (Tuxedo Cat). Everything was fine, until it wasn't. In June of 2025 Frankie was diagnosed with CHF (Congestive Heart Failure). Not only did the staff at Fetch go above and beyond to help me file numerous veterinarian and cardiologist claims, they were informative, compassionate, and truly made me feel better at a time of extreme distress on my end. Believe me, many of the calls, I was in tears knowing Frankie's lifespan was going to be cut short, with the Cardiologist giving him a year to a year and a half to live. The bills were astronomical!! If it wasn't for Fetch I would of had to put him down almost immediately... I just couldn't afford it. So, I thank you Fetch for being a wonderful company in every way whatsoever, claims are easy, refunds are quick and customer service is GREAT!! Again, I thank you and Frankie thanks you too for giving me and him, just a little more of our special time together!

My pup was very sick and needed a Dr like NOW. Fetch insurance was My peace of mind went in a panic state. I knew that my deductible would be made and that everything following would be covered. It was super easy with the app to file claim.

Quick and excellent response on claim!

Justin was absolutely wonderful. He was patient throughout our lengthy phone conversation and answered my numerous questions thoroughly and clearly. He spoke at a comfortable pace, so I was able to both absorb and reflect on his information as we chatted. in addition, I am getting much more thorough coverage compared to my previous insurance and saving money to boot. Changing to Fetch is the right decision for me.

Fetch Pet Insurance was very good to work with for my dog's recent surgery. My claim was processed smoothly and efficiently. I received my reimbursement in a timely manner. I highly recommend this company.