5
out of 5
POSTED: | BY: Rachel
simple step-by-step claim
Very simple step-by-step claim submission process and swift review!
Read more on Trustpilot
4.9
out of 5
Number of reviews 5,987
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
2
out of 5
POSTED: | BY: Debra Belmore
Bad customer service
My first claim, there were five invoices, the total claim was $1392.59. The policy I bought was “Annual” deduction $700.00, 90% . Fetch staff charged $1049.88, when I did the online chat with a human Lisa told me she saw the error, but she has to file a reassessment form and it will take 30 days for a correction. I then phoned and was informed that that information was correct. Even though she saw the error, and said she saw that the form had been filed it would take 30 days to get corrected. That is ridiculous. I was not upset about the error. Mistakes are made, but taking 30 days to make a correction is in my opinion incorrigible. Shame on Fetch. I am pretty sure that they would not pay a claim if I made my premium 30 days late.
5
out of 5
POSTED: | BY: Sarah
It was our first claim filed
It was our first claim filed, so there was a bit of a learning curve on the process. The customer service people were very helpful explaining the steps for the paperwork required from the vet, filing and how to upload each section . The claim was approved ahead of the procedure and is in the payment process. The detailed coverage explanation of deductible amounts, co-pay and paid amount on claim is clear.
5
out of 5
POSTED: | BY: Kris
We have had Fetch insurance for our 4…
We have had Fetch insurance for our 4 year old dog since she was 6 months. This is the first time we've made a claim. The process was easy took the amount of time they said it would. We're happy with the service.
5
out of 5
POSTED: | BY: Anna
Fast at answering my questions
Fast at answering my questions. Plus fast in reimbursing and processing my claim.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo