Fetch | Pet Insurance Review

Fetch honors the text of the insurance agreement in a timely and courteous fashion. Early in our coverage agreement I made a $1,500 claim. There was no hassle, no questions asked. They processed the claim in less than two weeks and deposited the money. I have made several claims over the first five month of adopting our puppy and Fetch has stood by the word of the contract without exception with every claim submission - and each was followed up with excellent communication until the claim was settled. I am highly satisfied with Fetch. Stephen Downing Long Beach , CA

Customer service is always friendly and knowledgeable. Claims go through in a timely manner. My dog was recently diagnosed with diabetes and then he had to have to have cataract surgery due to going blind from the diabetes. He is only 6 years old. The entire Fetch time were there for every question with answers or referrals. Just hoping the renewal doesn't increase by an insane price.

Easy to submit claims and reimbursement comes quickly. Would recommend!

I have this insurance since they were Pet Plan, it had been amazing! I have a 11yo golden retriever with multiple skin masses, he had surgeries the last years and they had covered always. Last month we found a big lung tumor on him, that was cancer. :( I was devastated, he went to surgery, and all the tested, CT scans, x rays and surgery were not cheap at all. Fetch helped during the whole process approving all the procedures. I don't know what would have done to get that money in that short time. I am glad I've been paying the premium all this years. It has been expensive but It was worth it. They also respond in a good time. After you send all the documents of each procedure they send you the reimbursement in around a week. I was not so happy with the increases every year, they increased my premium a high% every year and without noticed. I know it might be due to the procedures and high risk of illness of my baby. However, at the end, is paying off. Highly recommended!

I NEVER recommended Fetch to anyone!!!!!! I opened a claim for reimbursement of a hospital emergency for my dog that was vomiting and with bloody stools, and it was denied claiming that it is pre-existing conditions because it had a previous diarrhea less than 1 year ago. But an emergency occurred, not a precondition. My dog does not have any illnesses, as seen on its record, it had diarrhea and vomiting. When a human goes to the hospital with diarrhea and vomiting isn't it an emergency? Why is it diferent for a dog?