Embrace | Pet Insurance Review

My claim was a breeze.. easy, simple and quick. I submitted online. Just sent a copy of my detailed bill and gave a brief description of certain specific itemized procedures that I thought may need some explanation. I submitted 2 separate claims on September 24, 2024 and received an email on October 2, 2024 saying both claims were completed (7days) and a check will be sent in the mail since I did not have direct deposit attach to my account. I am satisfied with the claims department... fast and speedy work in completing my claims. I just wish Embrace would stop raising my pets yearly renewal each year, customer service says because pet ages. My pet became a member in 2021. I started paying high 40's (July 2021) and now I'm paying $117.51 (July 2024) I only submitted an actual claim "twice"....which this is the claim I am doing a 5 star review... Not counting the wellness plan i did a claim on...since I had paid into that plan and received only $25 extra added to what I paid. I had to use that wellness plan amount before the next renewal or the amount would be forfeit. Embrace please dont raise the renewals... Thank you!!!

Very easy to submit claim. Returned a response quickly and was able to receive appropriate refund within a standard period of time.

Vet Clinic told me they like working with Embrace Pet Insurance. It was super easy to submit my claim.

The custom service is excellent. They always have solutions for what ever issues I seem to have. My payment was updated immediately.

Submitting a claim to Embrace is a breeze, especially in times of crisis. Great customer service!