Embrace | Pet Insurance Review

I haven been trying to sign into my account to see what I purchased but they do not answer the phone. They have instructions what to do if unable to sign in but it does not work. I did get someone once and he said he will send me a fake sign in word and then change it to my one. The problem his “Embrase123” would not open up the sign and says Rejected. I tried hiding it over and over but the site is messed up. Called over the last 3 days and called today and of course a woman announces that they are closed on MLK holiday and hung up. They are a lot of competitive pet insurances around running for the same cost and I am sure they will be happy to talk to. I not seen nothing from Embrace to make me feel like it is the special place for my Gracie.

The staff was professional and answered all questions. They were clear regarding coverage. Claims were paid quickly.

we really appreciate the ease that we have in submitting claims online and the expediency in resolving them. Very impressive!

Thank you Embrace! You have been a life saver for Rilee. Your staff answers questions and is patient with our inquiries! Great company! Thank you again!

Dropped us and wouldn't reinstate because of age of dogs and living in California. Spoke with managers, non-negotiable despite having this insurance for 2 dogs for years and had never submitted a single claim. So don't even bother with this company.