5
out of 5
POSTED: | BY: Marlene Hall
Detailed, concise and great follow through.
We appreciate the in depth evaluation of our dogs claims conducted by Taylor. It was fair, concise and detailed. Taylor renewed my confidence in the fact that Embrace was going to follow through with the appropriate reimbursements on our dog’s medical bills. This insurance was recommended for us by a DVM. We are happy to continue with Embrace.
Online and email communication was great. The only thing to do as a “better” is the communication by telephone can be less of a wait time. We waited 30-60 minutes on two of our phone calls for clarification.
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