Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 20,325

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: andrew

seems to bescrimping on IT, customer service. Non on the billing dept. thoughilling dept

Long wait for customer service to answer the phone. When they did, they could not be of help because IT is not paid to work on weekends for embrace. It took five days for me to find a way to pay my bill.
3

out of 5

POSTED: | BY: Dalia King Official

We have a lot of claims already…

We have a lot of claims already submitted, but we only received 2 payments from them yet. I dont know if this company is recommendable.
5

out of 5

POSTED: | BY: Morri-Lyn Davis

Great Customer Support

I had a small issue with having to change information in my account. I called customer service and had a flawless experience. The change was effective immediately. The representative was extremely helpful and always kept me informed. No complaints from me.
5

out of 5

POSTED: | BY: JAH

I highly recommend Embrace for pet insurance

Everyone I spoke with at Embrace while filing a claim was very professional, patient and friendly. I highly recommend them
5

out of 5

POSTED: | BY: Heather Hume

It is a reall seamless process to…

It is a reall seamless process to submit claims and rapid turnaround time for reimbursement (<1 week). Excellent service highly recommend!

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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