Embrace | Pet Insurance Review

One vet visit nearly met the $200/year amount, so I was very pleased with my timely reimbursement. Regarding the orthopedic examine requirement: I didn't agree with one exclusion they set for Gracie's knee, but after researching the condition, I think they were justified (although premature since she doesn't have any issues with her knees yet). It did make me realize I need to get her weight down and keep her exercising to avoid future issues, so I'm grateful for that. I have already told my friends about this insurance and recommended it highly.

Embrace makes it easy to get a quote, submit a claim, and get answers to question. Service is courteous and quick. You can't say that about many businesses these days!

This was my first time submitting a claim with a pet insurance company. My then-11 month old Bullmastiff, George, developed dysplasia in both elbows which required surgery. Embrace didnt have all the facts initially and denied the claim citing pre-existing conditions. My wife and I continued to provide documentation supporting our case including a letter from our Vet who explained in detail that his condition couldnt have been pre-existing. We did have to go through some frustrating and anxious months of repeated denials and appeals, but finally we received the news we had hoped for and Embrace approved the claim! We've all heard of horror stories in dealing with insurance companies - pet and otherwise - in denying rightful claims. My faith in insurance companies "doing the right thing" was restored and I'm very happy and thankful to say Embrace turned out to be one of the "good guys." Our family is very happy we chose Embrace and will continue to do so for all our future pets.

This is our fourth year with Embrace and second with their Wellness Program. The service is fantastic and the refunds are pretty fast.

Max my 1 year old 7lb Papillon ate 2 fabric sheets. The sheets were stuck and he became sick because he was unable to pass them. With excellent doctor care for a week he finally was able to pass them on his own. Having insurance enabled me to get the appropriate care for Max. He fully recovered and Embraced sent me the appropriate money. The customer service is exceptional and I was always kept update on the claims. I have had a wonderful experience with Embrace.