Embrace | Pet Insurance Review

I had another company before Embrace for my dog and my cats and they always found a reason to deny my claim. Embrace has accepted every claim I've submitted so far. If course, I've never had more than my deductible in expenses, but I'd rather have a healthy pet than make back the money I've spent in insurance and vet fees.

After only one year of coverage, my Great Dane tore his ACL and needed a TPLO (the required "fix" for large dogs). He had a recurring infection while healing and needed Dane-sized doses of expensive antibiotics. He also needed the metal plate removed, when the bone healed, to prevent future infections. The total was over $12,000. Embrace covered the agreed 80% (including hydrotherapy which helped him heal more quickly)promptly and without question. The two companies I used in the past can't compare, and I recommend Embrace every chance I get. (In fact, I wish they had a referral bonus program, but at least I'm able to help other pet owners. :)

Embrace is great. There are no secrets, everything is straightforward, timeframe for expected service is fair, and above all, they don't treat me like I'm stupid for having questions. I've called three times (Spay, Genital Smeats, Digestive indiscretion) now and every time they were able to explain to me everything I needed to know. Embrace will be my insurance carrier for my current puppy and any other eligible pet moving forward.

Embrace processed my claim quickly for my puppy who had multiple urinary tract infections and finally had to have surgery. I would highly recommend them for pet insurance.

Wow, I am amazed at how quickly and equitably they processed my claim. They reviewed my claim and did not come up with any gimmicks for denials and exclusions. Is that remarkable, or what? The representatives are sooo helpful and friendly, it's a pleasure to deal with them. I am so happy I switched from Trupanion.