ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,092

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Brad Carpenter

ASPCA took great care of us with our previous doggie, so we're back with our new pup.

ASPCA took great care of us with our previous doggie Willow. In the end, when we lost her, they not only helped us with those final medical bills, they called to console us for our loss. It's a wonderful program, always fair, and the people who work for the company are kind and compassionate. As soon as we got our new puppy, Ari, I signed her up right away.
4

out of 5

POSTED: | BY: Deana M.

Good coverage/Bad response time

Coverage and responses were appropriate. The time it took for 3 basic claims to be completed was ridiculous. I got 3 separate requests for the same information that I had already Confirmed had been sent by my vet. Submitted the claims the beginning of April, got reimbursed in July. 3 1/2 months to get reimbursed! Unacceptable.
4

out of 5

POSTED: | BY: Cassidy Ballentine

Excellent Service From ASPCA

I love ASPCA...I received reimbursements very quickly after my beloved Husky was diagnosed with tumors in February. It couldn't bring her back, of course, after she died, or heal my shattered heart. But their timely dispatch of the funds made me feel so much better to know that someone was still functioning and efficient. And the very kind text I received from them was SOOO comforting. Now I have a new Husky, and the first thing I did was insure her with ASPCA.
5

out of 5

POSTED: | BY: Mary Garcia

Emergency Care

They attended my pup and I so quickly. They told us what was wrong with her and what she needed. Cared for my pup like if it was their own. Very friendly staff and clean environment from the outside of the hospital to the inside.
2

out of 5

POSTED: | BY: k bron

never received an email with benefits…

never received an email with benefits package, just a verbal confirmation number.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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