1
out of 5
POSTED: | BY: Angela
Disappointed and disheartening
Was very excited when getting this insurance for our dog. However the unfortunate happened and our dog was rushed to an emergency vet In The middle of the night. This happened in the 14 day period even thought you took my premium payment and my policy was active. We were previously enrolled with spot pet ins and I wish that the representative would have explained this further as I would have continued my policy with spot until this policy took effect. This was unfortunate luck and a hospital visit that cost us $2000 with no help from aspca in which we are current and paid but fell into a loop hole. Very disappointed and disheartening
Read more on Trustpilot