ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,086

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Latonya Disney

This insurance was great until....

This insurance was great until they have now denied my dogs prescription dog food that has been approved for. I can take my dog off of it and let them get sick, restart the process of the prescription dog food and then they will pay for it until she gets better. Thanks for the auto reply. I have already called and spoke to someone and got no where. :(
1

out of 5

POSTED: | BY: Quanice Lawson

SCAM

SCAM, they didnt even cover 50% of my pets exams and tests. I paid for full coverage at 90%.
3

out of 5

POSTED: | BY: Dolores Takemoto

Logging onto the site

The site is hard to navigate and I put my daughter as co-owner of the policy but she is unable to log on.
5

out of 5

POSTED: | BY: Heather Mason

Claim being assumed a duplicate. Quickly resolved.

Had an issue with a claim being assumed a duplicate and customer service was able to assist me right away and fast-track my revised claim. The people I talk to are always friendly. Never had a bad experience.
5

out of 5

POSTED: | BY: ALEX KARAS

Out of every insurance i chose ASPCA

I searched through every insurance provider and ASPCA seems to be the top option at the best value

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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