ASPCA | Pet Insurance Review

We have had this Insurance on our dog now for almost 12 years. Paid the Premiums Every Month. We Never filed a Claim until he needed Dental work in April of this Year, $3400. We received 50% Reimbursement. Then this August He injured his Neck while Flinging a toy around and was in the Vet Hospital for 2 weeks, At a Cost of over $2800. Filed a Claim, 2nd claim in 11 1/2 Years and were Reimbursed $108. (This part is Edited.) 2 Weeks in the Hospital Wasn't Covered Due to the Fact the Vet Didn't Classify the 2 Week Stay as (Medically Needy)They Classified it as Boarding on their Report to the Ins. Company. Which is NOT COVERED or Correct. Make sure you understand Exactly what your plan Covers, and that the Vet understands what Their Paper work to the Insurance Company should be labeled as. Ask Questions of the Vet. Could be quite costly if you don't.. The Ins. Company only goes by what the Vet say's, Be Thorough!!

Signing up for pet insurance with ASPCA was probably one of the smartest things I’ve ever done. The comfort and reassurance it gives me knowing that my dog’s potentially costly vet bills may qualify for reimbursement.

The customer services was excellent. I received a call to welcome me to the Aspaca pet health insurance family. She thanked me for joining and asked about the pet by name. She got me all set up online for services. It could not have been a better experience.

Ebony was wonderful and helped with everything that we needed! Wonderful Customer Service!

I received both an email and phone call. The phone call was very personalized about my dogs. Unfortunately the call dropped and there wasn't a follow up with another call. I did get an email then to explain using the website.