ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,062

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shaun Foran

A great insurance option for your pets

I recently changed jobs and was able to get a discount for having an ASPCA insurance policy, so I changed to it from Trupanion. My wife and I have insurance on all of our pets (2 dogs and 2 cats), and we have tried all of the main providers including Trupanion, Nationwide, and ASPCA. Recently our youngest, Luna, was having severe pain in the stomach and we had to go to the emergency vet multiple times within the same week. On the second trip, they decided to perform a biopsy on her GI tract and she stayed in the hospital for 3 days. The total cost was right around $8k total, of which ASPCA covered our yearly max of $5k. We received this payment in less than a week after the surgery, which is a great turnaround time. We had no issues with the claim or any questions that we had, which was awesome. I highly recommend ASPCA for your pet insurance; the only one which would be a higher recommendation would be Trupanion with a vet who supports their pay now option (basically, they pay your insurance claim to the vet directly while you are still there with no delays). Luna is doing fine now, and while I hope that I will not need to use the insurance, I'm happy with the fact that it's a smooth process if I do need it.
5

out of 5

POSTED: | BY: Keith Hutchins

Mr

We have used ASPCA insurance for a number of years and have been quite pleased with their service. It is a reputable company and they deliver as promised.
5

out of 5

POSTED: | BY: Lisa

So Thankful!

I am so grateful that I had this insurance. My dog and I were attacked by two off-leash dogs. My girl held her own (Great Pyrenees), however, after the owner finally got her dogs under control and leashed, my Miss Daisy walked away with a rear leg limp. Subsequent diagnosis indicated a damaged CCL and a TPLO surgery was recommended. Needless to say, I was devastated by this news. I was fully aware of the cost, time, and energy involved with this procedure having worked at a vet hospital for many years. From the beginning, ASPCA Pet Health responded promptly to my claims. Once there was a claim date mix-up, but their customer service team corrected the error and paid the claim promptly. I originally bought this policy because I thought my young dog would eventually eat something foreign and require a surgery. She grew out of that phase and at one time, I considered canceling the policy. Thank goodness I did not! After this ordeal, I will never be without pet insurance. I tell all my friends about this company and how they saved both me and my girl. Knowing there was financial support really helped me get through this trying time. Thank you, thank you, thank you!
5

out of 5

POSTED: | BY: Shirley Novak

Great Service

We purchased ARECA insurance when we got Winter from the pound at 8 months. We claims have been processed within 2 weeks except during the pandemic when everything was taking longer. We have had no problems and are glad we went with them as a provider.
5

out of 5

POSTED: | BY: Darrick

Great service

Great service, easy to use app, and have recommended many pet owners to you.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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