ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,063

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Karen Johnson

Your claim response is wonderful

Your claim response is wonderful. You always complete account claims and send out refunds if necessary. It’s in a timely fashion. The only thing I’m not happy with the company is that it’s hard to actually physically speak to someone on the phone. I’m not good at chatting. And I haven’t even seen that. But I wish you could make actual customer service people more available to your customers.
5

out of 5

POSTED: | BY: Ross Fournier

Our new Vet recommended!

Our new Vet recommended!
5

out of 5

POSTED: | BY: cara

Quick turnaround time

Quick turnaround time. I submitted the bills for my dogs and they are reimbursed promptly.
5

out of 5

POSTED: | BY: Richard Finnerty

Easy and fast with good options

Easy and fast with good options
5

out of 5

POSTED: | BY: Dawn Turpin

Highly recommend!

I have had the insurance for a couple of years and recently had to use it for a major claim. The app was a little glitchy when I submitted one of the invoices but it was nothing major. Very happy with customer service when I reached out to them. Claims were paid timely and it was a very streamlined straightforward process. I'm very glad I have the insurance. I highly recommend!

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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