ASPCA | Pet Insurance Review

The speed with which claims are processed is excellent. It is confusing about what services are covered at what level of coverage because when you are at the vet you obtain the services they suggest. Has resulted in some "surprises" in the size of some reimbursement checks. Staff are always courteous and professional. Keep an eye out for claims where they want info. from the vet as they never seem to get it! If you don't follow up with vet or send the records yourself you will get frustrated. Personally, it's most likely a vet issue because they've already been paid; where is their motivation to send in requested records?! Have had the plan for over a year for our first puppy and gladly added for our second a few months ago. Would suggest for anyone with a pet but especially dogs. Puppies are REALLY expensive with vaccines, little "issues" here and there, and sterilization that you will easily spend $1000+ the first year. Having the coverage for reimbursement has been nice.

My Jack Russells' ilness followed on the heels of my rescue mix terrier.Both had scary bouts with gastroenteritis, the cause of which noone knows. the expense only increased the stress . I had never submitted a claim and, quite frankly, I didn't have high expectations for a reimbursement. I sent in my paperwork and was really surprised and Pleased with the reimbursement that came within a few weeks. I've since Encouraged many friends with pets to get on board with this coverage.

Takes the edge off of emergency payments and regular vet visits, which are super expensive in NYC

My lab is only two years old and I have already filed three claims on him! Each time, I was pleased with the quick replies that I received when I filed my claims. I am so glad to have taken out the insurance, as I knew my full-blooded lab might need special help as he matures. I was so relieved that I had insurance.

My 16 # medium hair white/orange male fixed cat, Frankie, is a very sweet cat- but over the past 4 months has been in about 6 cat fights. Injuries have been to his face and neck-- no abscesses as we've gotten him quickly to the vet. Fortunately, the ASPCA pet insurance has been there for him and helped us a lot toward his vet expenses. Frankie is an inside/outside kitty but is pushing the limit as to if he gets to go outside again-- don't want to have another meet up between Frankie and the striped young male cat who's moved into the neighborhood.