5
out of 5
POSTED: | BY: Rebecca
Great Service
I've had pet insurance with ASPCA for my dog Marcel for about 2.5 years, and it's great! My monthly rate affordable, and the amount of coverage I have means that it more than pays for itself after one or two larger vet bills. The claims process is simple, and claims are reviewed and handled quickly. And the customer service so far has been fantastic - every time I've had a question, I've gotten a quick answer from a friendly person on the phone. And after my dog had an ear infection and some skin irritation, a rep from ASPCA called to make sure I didn't have any questions about my claim and to see how my dog was feeling - so nice!