ASPCA | Pet Insurance Review

Our cat Kong was limping and lethargic at the worst possible time for vet treatment - Christmas Eve! We took him to our neighborhood vet but then had to go to the Animal Emergency Clinic who are open 24-7, including holidays. Kong is an older outdoor cat, usually healthy except for an extremely expensive (total of nearly $3,000) urinary tract infection several years ago that prompted us to buy insurance! This time we think he had eaten something he could not digest (bony material) in addition to having been in a fight and sustained a few wounds, both of which resulted in an infection and temperature.

I have been using ASPCA for my aging dog for about a year now. I did a lot of research to ensure my dog would be covered since many companies offer cover just very basic services. There are some companies that won't even cover dogs/cats past a certain age. ASPCA has reimbursed me for dental cleanings, meds and various doctors visits. The claim process is pretty simple and easy to follow. I've only had to follow up a couple times when they required additional information from the veterinarian. That held the process up for a couple weeks. I'm glad I chose ASPCA, its been a good experience!

As a Pet owner I would highly recommend ASPCA Pet Insurance. I have been very happy with the prompt and professional way my Kitties, Oliver and Lilly's claims have been handled. Recently Lilly stopped eating and drinking water and was vomiting. I don't think that anything is more upsetting to any pet owner than this. After taking Lilly in to our vet , she was diagnosed and treated and within a few days started eating and drinking. Within a few more days she was back to her old self. Her claim was submitted and we were reimbursed within an appropriate time span. Thanks again to ASPCA Pet Insurance and to our Wonderful Vet!

I never thought I would need to use pet insurance but bought it just in case (I have the plan for accidents/illnesses). As a vet assistant I've seen too many times when pet owners cannot afford to do the very best for their pets and have to settle for less expensive options. My dog is my family and as such I wanted to be prepared in case anything were to happen. Unfortunately, I have had to use the insurance a few times. My dog got into rat poison, xylitol from gum, bite wound, back pain, broken tooth extraction, scratch on her eye, and this is all within the past few years. The total for those vet bills is at least a couple thousand, but with insurance I've saved a ton of money being reimbursed for 90% of the bill most of the time. I'm hoping we won't run into anymore issues, but I have peace of mind knowing that if something does happen I will be reimbursed for most of the money I've spent on treatment. ASPCA has been wonderful. They always call to follow up and see how my dog is doing after a claim has been submitted. The claim form is very easy to fill out and does not require a veterinarian signature (a lot of insurances require this which requires another trip back to the vet just for a signature). If they have any questions about treatment, diagnosis or medical records they contact the veterinarian themselves. Overall I am very happy with ASPCA. My only critique is that the costs have been going up each year, but I sort of expect that to happen with any insurance premium.

I had my four dogs insured with ASPCA for going into the fourth year with out interruption, or one claim. In November I renewed all policies and paid around eighteen hundred in advance. Read my Yelp review. I brought my Westie in to my vet to be treated for a cyst. The bill ame to five hundred fifty dollars. ASPCA denied the claim siting an ambiguous language that the dog had a previous existing condition. Where I come from if the animal is insured for over three years how can it be considered a pre existing condition. They accepted my payments for three years. This company does this all the time. This is how they get out of paying out on claims. I have since stopped my payment on my credit card for the policies. Research and go with one that is reviewed in the ten best category.