1
out of 5
POSTED: | BY: Mikhail G
I cannot register or login!!!
I cannot register or login!!!
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4.5
out of 5
Number of reviews 12,062
ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice.
Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
POSTED: | BY: Linda Powell
Claims are taking longer than necessary !
My puppy is only 3 months old and receiving her Preventive Vaccines needed to keep her healthy. My first claim was easy, no problems. Reimbursement maybe took 3 weeks, no problem. The second set of vaccination claim I sent in was on April 25, 2023. I received an email May 10,2023 @ 9:29am stating claims are taking longer than usual. I am a new client and researched this pet insurance as best I could. My puppy is going to be tiny, the most she will weigh full grown is probably 10-15 lbs. She is very tiny and each time she receives her vaccinations, she has reactions for that day and I have to call the vet to find out what I need to do for her pain. She had her 3rd round of vaccinations and tried to submit a claim! Lord and behold it took an act of congress to fill in and upload documentation, after filling out information and tried to submit claim it would not submit the claim. What's the problem? They are going to receive a bank draft each month for my Furbabies Insurance. Would you like for me to make it non user friendly to receive your monies!!!!!, and state sorry for the delay in processing? This is uncalled for, especially for seniors on limited income putting our Trust in your company!!!!
5
out of 5
POSTED: | BY: Juan Tizapantzi
Sorry but I'm still waiting for some…
Sorry but I'm still waiting for some information about my pet but I don't receive anything
5
out of 5
4
out of 5
POSTED: | BY: Stacy Blom
The customer service representative was…
The customer service representative was excellent and answered all my questions. She even advised me of some things I was not aware of.
However, the hold time was not satisfactory and I had to leave so I left my number for a callback.
Monthly Cost
Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.
Coverage
The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%
Payout Limits
Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.
No lifetime limits.
Deductible
$100, $250 or $500 annually.
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered.
ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.
If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.
Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents.
Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost.