ASPCA | Pet Insurance Review

Would give them “0” stars. Customer service is awful, na manager ever available and then they promise to call you back, 3 weeks and still waiting. I made the mistake of switching to this company through a work place promotion. Before I had Lemonade(the best!) and Nationwide, also a great company. We had multiple animals get sick from kennel cough, 4 weeks later and claims are still sitting. With Lemonade you are paid same day through direct deposit and Nationwide direct deposit within 2 days. For me it’s not about the money, it is all about customer service. I hate to write a bad review but being with 2 other companies I get to see what’s important. I am transferring all pets back to Lemonade and I am doing double insurance that is how bad ASPCA is. Once they pay claims, we are done.

Im happy now my cat Cole has great insurance in case he get sick ..

This coverage is going to be good for new cavapoo puppy. There are lots of companies to choose from but meets my needs the best. Vets are becoming really expensive and I want to be able to afford her care whatever she needs.

Tried to change my credit card information to a new card but it just defaults to the original card. Over and over. No guidance in the FAQs. Annoying, no way of contacting the insurance

The website was very easy to use. I appreciate ASPCA offering health insurance with all of the explanations of levels.