ASPCA | Pet Insurance Review

My golden retriever Sadie, now 9 yrs. old, has had her Petshealth policy since she was a pup. The company has changed hands a few times and was not always reliable. Since it's current ownership has taken the plan under its wing, this insurance policy has more than lived up to its promises. I love this health insurance! Claims are processed promptly and the customer service is awesome. They are patient and knowledgeable, taking all the time in the world to answer any questions I might have about Sadie's health and how it relates to my policy. I have complete peace of mind, knowing that I can count on Sadie's health insurance to give us all the options we could ever want as move into the final third of her life.

Our poodle had a rough 3 months with recurring infections and ended up having many tests and x-rays. ASPCA was very fair and decent in their reimbursements and gave us peace of mind that we could do what was needed--and she is finally well!

I am very happy with the service we received from ASPCA Pet Insurance. Our dog, Bear injured his CCL in May, 2010. He had surgery a few weeks later. I submitted the simple claim form to ASPCA and received our payment a few weeks later. There was no hassle and I would buy the insurance again. It more than paid for itself.

I have 2 boston terriers who, thankfully, have been quite healthy. In the past 3-4 yrs. I have only had 3 claims. I like the choice of levels of coverage....my only disappointment (and I have not needed it yet) is that I did not understand about 'continuing coverage'. I will be adding that to my premium at renewal for both of my boys. The claims that have been accepted and paid (after my deductible) were completed quickly without hassle. My entire purpose to have pet insurance is to make sure I am not faced with not being able to give the proper care due to cost of the vet services. I feel secure having the insurance.

My dog had a significant case of Kennel Cough and we had to bring him to our vet. There were a few things that she had to look at and it wound up costing us a few hundred dollars. I am glad we had the ASPCA pet insurance because it did cover a significant amount of the total bill (after the deductable was paid). The ASPCA pet insurance plan is great as long as its not a pre-existing issue. Our dog has an ongoing ear issue due to a food allergy that we had treated by our vet prior to getting the insurance and when we submitted a claim for that they rejected it. I would suggest that if you buy a puppy/kitten, and can afford it, to purchase a pet insurance plan but definitely do your homework first.