ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,112

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tamatha Robson

The experience has been fine

The experience has been fine. However I was just quoted policies for both dogs at significantly less cost, and instead of a $3000 maximum annual benefit, it is for $20k on each dog.
1

out of 5

POSTED: | BY: Anthony Micieli

Terrible experience with this company

Terrible experience with this company . Would not pay on any claim . All they say on any claim is that it’s preexisting condition we are not covering claim . Do not use this company if you want good health care for your pet .
2

out of 5

POSTED: | BY: Andrew Flanders

Losing Confidence in ASPCA insurance

After submitting a previous claim for our dog, when there was a rapid settlement, we are having a devil of a time getting re-imbursed for a relatively small claim for the removal of a large benign lump. ASPCA rep told me that the insurance needed a complete set of medical records associated with the claim. These records were submitted by our veterinarian at the time of treatment and also TWICE by us. Still, after 6 months zero re-imbursement. But no joy, so can’t recommend
1

out of 5

POSTED: | BY: Michelle

Worst pet insurance company

I work full time at a vet and tell all my clients to steer away!!!
1

out of 5

POSTED: | BY: Robert Dolan

Don't use ASPCA horrible company

I have worked as a property and casualty adjuster for the last 30 years. I have never had a worst experience than working with this company-I also found out that ASPCA doesn't even own the insurance company, it is run through a 3rd party that uses the naming rights from ASPCA. I had a claim for my dog and they denied it, they said i had filed it incorrectly, I asked to cancel the policy and they told me I needed to file it under a different coverage, I went through all the hoops and they denied it a second time and then refused to refund my policy after I asked that it be cancelled. Don't use this company very shady-I had pumpkin for my last pet-they were fantastic. I'm cancelling ASPCA today.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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