ASPCA | Pet Insurance Review

I have two Chocolate Labs and one became ill with diabetes in July 2015. In one year, I havce spent thousands of dollars on vet bills. I had purchased insurance from ASPCA two years prior to my dog becoming ill and I paid a monthly premium of $85.00 for both pets. ASPCA have only reimbursed me $1,000 on my claims. They claim that I had $3,000 available for insurance period July 2015 and November 2015. During that period,ASPCA did not reimburse half of the claim amount. ASPCA only reimbursed approximately $340.00. Now ASPCA is claiming I am no longer entitled to the $3,000 incident amount because any new claims related to diabetes is considered continued care. I am only eligible fora reimbursement of upto $1,000, which they claim I've already used since Nov 2015 to date. I am filing a complaint with the department of insurance. DO NOT PATRONIZE THIS COMPANY! They are better insurance companies out there.

This is the second claim I have filed through ASPCA and I have had zero issues being reimbursed. I submit my claim and in a couple of weeks I receive a check. If it weren't for them, I would not have been able to afford to save my fur baby's life. Thank you.

I was always reluctant to look into getting pet insurance. Why I don't know. I have had ASPCA insurance for about 3 or 4 years now on my beagle. So glad I did it. It's very easy. Pay your vet at the time of visit, submit the bill with the claim form. Turnaround time for reimbursement averages about 2 weeks. I tell everyone, my friends, coworkers and people I meet in the vet's office how great ASPCA pet insurance is. Everyone says they should look into it too. Some people will ask for the website address. I also like the fact that many times a Customer Service rep will take the time to just give a call and ask how my beagle is. Great company and great service. So glad I finally did it. Why don't you?

Fast response to claims and great service.

My dog had two back to back, unrelated, stomach problems. The vet was able to resolve both. ASPCA pet insurance sure helped with their quick reimbursement for these unexpected vet expenses.