1
out of 5
POSTED: | BY: Aaron Curtice
Never paid any claim
We bought our policy 3/3/23, our pet had urinary tract infections. They never reimbursed for anything. We had 3 claims for urine analysis and they didn’t pay any of them. The reasons on the explanation of benefits made no sense! The last claim filed shows denied because they don’t pay admin fees and was within 14 day of the new policy. This was aug of 2023, 5 months after we bought our policy. Calling in to them did nothing, we will look into it, never heard back.
Then after denying every claim, they raised our premium $13.00!
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