ASPCA | Pet Insurance Review

I've carried this policy for sometime and never really had to use it except for this year. The couple of times I submitted a claim, I was pleasantly surprised. Claims were handled quickly and efficiently. But the best part was that I received a call from customer service and they asked how my dog, Harley was doing. My own health insurance doesn't even do that for me! ASPCA just doesn't collect the premiums and treat you like a number, they sincerely care about your pet and you.

The best at claim processing and customer service!

All experiences have been very positive. The ease of filing online and then having direct deposit is wonderful!

These people made it so easy in our time of stress and need to file claims. Not a time went by where I was talking on the phone or email to a rep and they didn't ask how my pup was and if she was feeling better. Very quick turn around on claims and wonderful customer service. Would recommend to everyone.

I could not say enough for the ASPCA policy I have. I searched out several before purchasing this one. My veterinarian and soon to be veterinarian son (: both recommended this one. It has been easy to purchase and manage and understand. Unfortunately, my Golden Retriever was diagnosed with lymphoma in November - fortunately, he is in remission with his chemotherapy protocol and had done well with his treatment. We expect that he will continue to do well for some time thanks to his treatment. I am very thankful for this policy that was extraordinarily helpful in managing the challenging financial challenges of his treatment. The claims were easy to submit, I do them weekly via fax. I receive notification of their receipt weekly via email and payment is easy to understand, fair and prompt. It makes a huge different in this whole process. In addition? Every now and then I get a message from ASPCA insurance reps asking how we are doing. That never happens with my Blue Cross Blue Shield reps! They are the nicest, kindest, smartest claims reps I have encountered (and I am a psychologist who works with claims - I KNOW!) I am just as grateful for their interactions in making this an easy and warm process as I am for the insurance. I am happy to refer them - and do so often! Many thanks!