ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,093

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Stephanie

Compassionate and Effective Care

I’ve been using ASPCA health insurance coverage for my animals for a long time and they always prove to be a great choice. Easy to apply. Affordable coverage. Easy to submit claims. Timely paybacks. Great coverage and options for coverage. And to put a cherry on top, their customer service follow up is personal and caring. I highly recommend ASPCA for your pet’s healthy future.
5

out of 5

POSTED: | BY: Janice

Very helpful

My vet sends in the forms for reimbursement. They are so easy to deal with. I have checked with other pet insurance companies and ASPCA was the most reasonable. Our Opal needed surgery and ASPCA was amazing how quickly they reimbursed us. this is the first dog I have purchased health insurance for and I will purchase it for my next dog.
5

out of 5

POSTED: | BY: Abby

Peace of Mind and Excellent Service

ASPCA is a lifesaver. It is so nice to walk in to the vet and know I can do the absolute best for my dogs. I would not hesitate to purchase pet insurance again. ASPCA makes everything easy from initial purchase to claims. The peace of mind offered is simply priceless.
5

out of 5

POSTED: | BY: jenna

Fantastic customer service

I always dread having to call large companies because I have always had poor experiences with their over the phone customer service, but ASPCA is different. Every time I have called I have been able to get through right away; no wait times! Every person I have spoken to has been extremely kind and helpful. I have never hung up the phone frustrated with them. They also always ask me how Louis is doing and I love that! The question feels genuine like they actually care how he is feeling. I have not experienced delay times when processing a claim from ASPCA, which is phenomenal. I am all around pleased with the customer service I have received from ASPCA Pet Health Insurance. When people ask me what insurance I have for Louis I always tell them ASPCA and praise them. Not only is their customer service excellent, but their rates are reasonable and I like that I can pay monthly, annually, semi annually, or yearly! The wellness add on was a plus because I had a hard time finding that with any other pet insurance company. Also, the app is so conveinient!! Throughoully pleased with my experince thus far with ASPCA Pet Health Insurance!
5

out of 5

POSTED: | BY: Connie

So glad I had purchased this insurance!

Our dog injured his eye and although it appeared small, it turned out to be a very expensive ordeal to get it healed. It was so nice to be able to complete the form online and have everything except the deductible covered. Thanks.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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