ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carmine

Awesome Customer Service

Overall an awesome experience with this company! Claims processed as published in the policy in a timely manner and very friendly and knowledgeable customer service support staff. I definitely recommend if you are shopping for pet insurance.
5

out of 5

POSTED: | BY: Brandi

Customer Service is Great!

ASPCA is a great service, and their customer service is always willing to chat with me when I have a question. My favorite thing they have is an APP that makes it SUPER easy to submit my claims! I take a picture of my receipt, and DONE! Great work ASPCA!
5

out of 5

POSTED: | BY: Melodye

Tremendous Help During Stressful Time

Something told me to get some health insurance for my cat. I did and when I took her to the doctor a short while later for some lumps that developed, I was told that she needed surgery costing almost $1000. After surgery, the lump was biopsied and it was cancerous. I was shocked and afraid for her. I am so grateful that the cost of the surgery was covered (and any future things related to this). I am very happy with ASPCA Pet Insurance and recommend it to other pet parents!
3

out of 5

POSTED: | BY: alison arruda

Just started my three dogs with this…

Just started my three dogs with this insurance. One of my dogs Ava has got some illnesses. They take along time to process. I will review again once my claims have gone through.
5

out of 5

POSTED: | BY: Susie R

Insurance has been valuable

Insurance has been valuable. Just signed up our new kitten with confidence that the investment will pay off in his older years. Staff is very compassionate as well.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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