AKC | Pet Insurance Review

Morgan was very helpful and using clear information that Matt had already noted in my records, she was able to answer my questions and reassure me so that I can make the best medical decision for my pet. Thank you Morgan

The Pet Insurance Specialist was extremely helpful. She assisted me with combining the 30 day insurance certificate with an updated policy that I wanted to extend for my puppy. With her assistance, I am able realize the benefits of both. Thank you.

The gentleman that I spoke with was very helpful, as well as, being very knowledgeable in answering any questions that I may have had.

She was very personable and sorted out my payment problem efficiently. Keep up the good work!

I've been paying them their premiums for 16 years and would highly recommend you shop elsewhere. They're the worst at paying claims but are masters of taking your premiums. You would think with a name like 'AKC Pet Insurance' that there would be a certain standard of excellence with their services but don't be fooled. They're borderline fraudulent and at the very least deceptive!! The latest, they "discontinued" our current plan of $85/mo for our little Oliver for the last 11 years and took it upon themselves to replace it WITHOUT MY WRITTEN CONFIRMATION with their most expensive plan at $299/month!!! That's $3600 a year for pet insurance!!!! I've been a little sidetracked this year for obvious reasons and actually just noticed this change on my CC statement yesterday. Called them and they claim they mailed me a notice of the change which maybe they did but I'm sure many people fell into this same trap of not thoroughly looking through every piece of small print mail. Of course if you don't respond they deem that as accepting the new terms and conditions and automatically roll you into the new plan. No email, no phone call to confirm I'm accepting a 300% increase!!!! This is a Deceptive Trade Practice and I hope everyone reads this!!