1
out of 5
POSTED: | BY: Lindsay
Terrible insurance coverage
Terrible insurance coverage. Would definitely look elsewhere for pet insurance. I got the 30 day certificate after registering my pet with the AKC. The first claim was denied because the coverage started a day after - fine, I understand that one. The problem cleared up completely, but came back a couple weeks later. I took my pet back to the vet and the problem fell into the “recheck” window. They don’t make you pay full price for an illness check if it’s within a certain amount of time. The claim was denied this time due to “pre-existing” condition, even though the problem was resolved after the first vet visit. It seems like this insurance is going to find any reason to not reimburse. The price of insurance is very high compared to other places (and a lot of companies offer pet insurance now) and considering I haven’t had a good experience, I won’t be renewing it. For the price they charge, I would expect better coverage. I would personally recommend finding another company.
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